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Plans and Limits: How to upgrade your account?

A guide to understanding and managing your DiscountEasy subscription, including active campaign limits, how to upgrade your plan, and tips for scaling your sales strategy.

As your business grows, your discounting strategy will too. DiscountEasy offers different tiers to match your store's needs. Understanding your limits helps you plan your sales without interruptions.

1. Where to check your current limits?

You can find your current usage in two places:

  • Dashboard: The "Active Discounts" card shows your current count (e.g., 0/20).

  • Plans Tab: Click Plans in the left-hand sidebar to see a detailed comparison of all available options.

2. What are "Active Discounts"?

  • Active: Any campaign currently live and visible to customers

  • Scheduled / Inactive / Expired: These do not count towards your plan’s limit

3. Available plans

We currently offer two plans:

  • Free plan: Up to 3 active discounts

  • Basic plan: Up to 20 active discounts

If you need more than 20 active discounts, we can offer a custom solution.
Please contact us at [email protected] and we’ll be happy to help.


4. Why upgrade your plan?

Upgrading gives you more flexibility in running your promotions. Common reasons include:

  • Running more campaigns at the same time

  • Creating different offers for various customer groups

  • Managing multiple promotions more efficiently


5. How to upgrade

  • Go to the Plans section in the app menu

  • Review the available plan

  • Click the Upgrade button

  • You will be redirected to the Shopify billing page to confirm your subscription

5. Downgrading or Canceling

You can change your plan at any time.

  • Note: If you downgrade to a plan with a lower limit, you may need to Deactivate some of your current campaigns first to stay within the new limit.


Quick Tip: If you are planning a massive event like Black Friday, we recommend upgrading a few days early to ensure you have enough slots for all your "Door Buster" deals and category-wide sales!

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